Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ann Arbor come from postal codes 48104 and 48103.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,567 ratings
Thank you!
Problems in the last 24 hours in Ann Arbor, Michigan
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Ann Arbor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 07: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Ann Arbor, Washtenaw County, Michigan
The most recent Comcast Xfinity outage reports came from the following cities:Ann Arbor, Saline and Ypsilanti.
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| City | Problem Type | Report Time |
|---|---|---|
 Ann Arbor | Internet | |
| Ann Arbor | Total Blackout | |
| Saline | ||
| Ann Arbor | TV | |
| Ann Arbor | TV | |
| Ann Arbor | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Ann Arbor, Michigan
Latest outage, problems and issue reports in Ann Arbor and nearby locations:
- Beth Johnson (@bethj1619) reported fromSaline, Michigan
@Xfinity I am an avid viewer of TCM and am very angry that it is no longer part of my package and I am expected to pay an extra $9.99 a month to get a sports package I don’t want. I was already paying for TCM in my current package. Maybe it’s time to drop your service.
- Shun Di (@McDarnit) reported fromYpsilanti Mobile Home Village, Michigan
@chandlear I use xfinity extreme and pay $80, you just gotta finnesse them into some “deal” every couple years.MetroNet (A2 based) thinks I’m a customer and sends me service reports and they have outages almost every week. Avoid them.
- Josh (@zigziggityzoo) reported fromAnn Arbor, Michigan
Comcast is the worst.Modem is spontaneously resetting its connection…again… So the automated sytem says “hey let’s reset/reprovision modem.” Sure, great. That didn’t work, so I get a Customer Service Rep an hour later that… suggests the same thing.
- sherri avery (@SherriAvery110) reported fromAnn Arbor, Michigan
@ComcastCares#mobile_Care why is it everytime we have a storm I lose power-or my remote stops working? HELP! I'm so tired of this.
- Ned TEST TRACE ISOLATE Staebler (@NedStaebler) reported fromAnn Arbor, Michigan
@Xfinity my service is down for the 7th time in 4 days. It was annoying over the weekend. But during the week when everyone is trying to WFH, it's unacceptable. Just got kicked off of an important call...Your techs have been "working on it" for 4 days. WTF
- Liz Ronan🐛❄️🧬 (@elizabithian) reported fromAnn Arbor, Michigan
@acara333 @Xfinity Not good considering their rationale was get the landline *just in case* cell phone service fails, so you still have a way to call 911...
- UMaceleby (@Aeleby) reported fromSaline, Michigan
@comcastcares My Xfinity internet is super slow yet again (under 20Mbps) 1/10 of the up to 200Mbps I pay for
- 6Normal (@6Flabs) reported fromYpsilanti Mobile Home Village, Michigan
@WormsCrazyGolf I used to have this with Xfinity tooTurned out it was a landline issue where the cable leaving from your apartment is spiking the signal at randomHad to call them up and have my wall socket and outside wires replaced completely but you might have to pay a fee for that
- peter honeyman (@peterhoneyman) reported fromAnn Arbor, Michigan
@jmalcoun @KaiPetainen @juliewbee @ginny_rogers #A2Council members are getting a $6,200 raise next month, from $16,954 to $23,159. @Comcast 100 Mbps service costs $40 a month. #justsayin
- peter honeyman (@peterhoneyman) reported fromAnn Arbor, Michigan
Comcast was “installed“ yesterday but I was unable to register and initiate service but then I remembered to disable my custom DNS settings and that did the trick!
- luisa (@luisaga) reported fromAnn Arbor, Michigan
@Xfinity I would like someone to talk to and solve this problem. Not via chat or private message. That’s why I’m on hold for the last 1 hour and 37 minutes
- Mike Wise (@wiseami) reported fromAnn Arbor, Michigan
@comcast @comcastcares bill went up 11% in January. Two months later, another 22% price hike. No upgrades to service, no proactive notice it was going up except for the bill. Telecoms are an absolute racket. Ready to drop everything and start my own ISP.
- thanks obama--text VOTE to 954-954 (@always_margot) reported fromAnn Arbor, Michigan
@Xfinity You guys cancelled my internet plan for no reason. Was told it was an internet glitch. I’VE BEEN ON HOLD FOR 9 HOURS AND BEEN HUNG UP ON 4 TIMES. FIX THIS, now.
- 🇺🇸 Allons-y🇳🇵 (@whovianpbt) reported fromYpsilanti Mobile Home Village, Michigan
Looks like Comcast/Xfinity home internet is down all over the US.... Even their website is not working properly. I cannot access my account page. @comcastcares
- UMaceleby (@Aeleby) reported fromSaline, Michigan
@comcastcares Not even a week passes and Comcast is down again in my area. The last 6 months Comcast has been plagued with outages.
- Taylor Anderson (@SomeCallMeCoach) reported fromYpsilanti Mobile Home Village, Michigan
Seriously @Xfinity im so sick of paying $130 a month for internet that cuts out when I’m working. It’s absurd how often my service cuts out with “no outages reported”
- UMaceleby (@Aeleby) reported fromSaline, Michigan
@comcastcares internet is out yet again! This time for routine system maintenance, which is not communicated to its customers. I pay almost $100 for just internet, not even gigabyte speeds. I think it’s time for me to cancel and sign up with a different company.
- peter honeyman (@peterhoneyman) reported fromAnn Arbor, Michigan
@KristieMacrakis comcast, who offers Gbps service, while at&t maxes out at 18 Mbps
- Taylor Anderson (@SomeCallMeCoach) reported fromYpsilanti Mobile Home Village, Michigan
Would Be really awesome if the @Xfinity I pay $100+ a month for wouldn’t cut out for no reason while I’m working remote because of a pandemic.
- Leogic (@OGLeogic) reported fromAnn Arbor, Michigan
@Stompalittle Internet problems are the absolute worst. At my old place I had 6-7 techs out before Comcast told me each one was costing me $50, & the 8th would be free of charge. By the end of it I was teaching the techs things they didn’t know. Eventually got AT&T fiber which was a lifesaver.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Nikki “DEMOCRAT VOTING ONLY” Windsor ♎️ (@NikkiWinds) reported
I thought @DIRECTV was bad but no word of a lie, @comcast @Xfinity is the ******* WORST!
- Juwaun (@_ju_89) reported
@DaRealJaneBrady Yea I’ve had Xfinity for a few years never had an issue with service. I just recently had to switch to AT&T cause where I live I can only get them. Lol I try not to complain but I’m pissed about it
- misha kova (@smurfy025) reported
@XfinitySupport so frustrating when you're in the middle of work calls and Xfinity drops for no reason but you can't speak to a human and can only get a vague outage confirmationon. Going on 5 hours....
- Michael Whitaker (@MJWhitaker81) reported
@Xfinity Any updates on the massive internet outage in Arlington,VA? It has been out for hours and there haven’t been any announcements. #PR
- Dark Lord of the Rednecks aka Eternal_Dlotr (@DarkRednecks) reported
Xfinity is down. Press f
- missy (@messycarroll) reported
I can’t get to my Xfinity login. I’d like to think I’m watching the White Sox game so you don’t have to.
- Jake Taylor (@JakeTaylor69420) reported
@XfinitySupport @Xfinity can you please provide an update on the outage in the DMV?
- ShivIamLexCash (@iamlexieColton) reported
@Xfinity WORST COMPANY ever!!! Get your robots off the ******* line and hire staff that can help people with your equipment that isn’t reliable!
- koji (@R17Ko) reported
Comcast is down Arlington VA
- Ultra MAGA GOD & COUNTRY NATURE LOVER (@shoulderdevil09) reported
@Xfinity Streaming not working in 95123Is it thr #NFLDraft ??
