Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sterling Heights come from postal codes 48312, 48313 and 48310.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,567 ratings
Thank you!
Problems in the last 24 hours in Sterling Heights, Michigan
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Sterling Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 07: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Sterling Heights, Macomb County, Michigan
The most recent Comcast Xfinity outage reports came from the following cities:Lathrup Village, Oak Park, Southfield, Clinton Township, Berkley, Warren, Sterling Heights, Rochester Hills, Macomb, Troy, Washington, Royal Oak, Grosse Pointe Woods, Bloomfield Hills and Eastpointe.
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| City | Problem Type | Report Time |
|---|---|---|
 Lathrup Village | TV | |
| Oak Park | Wi-fi | |
| Oak Park | Internet | |
| Southfield | Wi-fi | |
| Clinton Township | TV | |
| Oak Park | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Sterling Heights, Michigan
Latest outage, problems and issue reports in Sterling Heights and nearby locations:
- Barbara Hanley (@HanleyBarbara) reported fromTroy, Michigan
@XfinitySupport need to discuss my recent bill. $100 to have someone come & fix something that was Comcast fault????
- prince$$ (@sisialexandria) reported fromLathrup Village, Michigan
Okay I need to return my xfinity **** now. It’s been in my trunk for months.
- Daryl Savage (@daryls79) reported fromClinton Township, Michigan
Hey @Xfinity @XfinitySupport remember when my call got escalated and your rep was gonna call me back at 6:30 on Wednesday to see if my service was better, but clearly forgot and my service still doesn't work.
- Dr. Ken Mitton (@kpmitton) reported fromSterling Heights, Michigan
@comcast So you are all supportive of network neutrality then. Obviously you have no need to throttle teer customers?
- D2 Teddy Bowtie 🐻 (@d2hildreth) reported fromFerndale, Michigan
@Xfinity my stream app stuck on the purchase Screen. I’m trying to watch the game and I can’t get anyone on the phone. Somebody help
- Mark Van Osdol (@markvanosdol) reported fromGrosse Pointe Farms, Michigan
@WorldofIsaac I have Hulu and not being able to get FSD/Bally's really sucks, but I'm not going to pay an extra $100/mo. to get that one channel either. Also, from what I've read about Sinclair, they may pull Bally's from Xfinity and offer as a streaming service at an exorbitant rate.
- Willi H2O (@Willi_H2O) reported fromWarren, Michigan
@nixcaden200 Negatory there.Owned a computer since 1986, built them, fixed them, programmed them.#Comcast Sucks ***
- Kevin Hustek (@kevinhustek) reported fromChesterfield, Michigan
@Xfinity @XfinitySupport five months and four service tickets later and we still don’t have our service line buried. What’s it going to take to get this work done? Unbelievable.
- Ali 👁️⃤ (@illumenali) reported fromRochester Hills, Michigan
I'm just trying to be a good business scholar and I can't do that because this storm knocked out my power and the WiFi has yet to reconnect and it's not showing up as an Xfinity outage. Kinda need to finish my homework.
- A Fed-up American (@AFedupAmerican1) reported fromClinton Township, Michigan
@Xfinity Our cable, internet & phone service has been out for 6 hours. There is no way to get accurate status or a projection of when service might be back on. @Xfinity is so automated they won’t talk with you anymore.
- ShoppingTutor (@shoppingtutor) reported fromAuburn Hills, Michigan
@Xfinity Your automated system sucks! Where is the “other” option?! So you get kicked out of the automated system to restart the modem? It’s not a connection issue! WTF! #notawardwinningservice
- Dave Herndon (@NHDaveH) reported fromSterling Heights, Michigan
For those following along today, @Xfinity /@XfinitySupport has done nothing to fix my connectivity issues, internet has been down 5 times today, and everyday for a week straight. They offered to lower my monthly bill, if I sign a new contract. Lol!
- Dave Herndon (@NHDaveH) reported fromSterling Heights, Michigan
Anyone have suggestions for internet that isn’t @Xfinity? I’ve had at least one outage a week for the last 6 weeks. I need more dependability than that.
- Willi H2O (@Willi_H2O) reported fromWarren, Michigan
@XfinitySupport The catch is - Comcast failed to help - repeatedlyIt's getting tiresome. People don't listen, don't act.Function like robotic sheep, unable to do XYZ,Pre-program A = B , nothing else, no realitythat includes glitches, mistakes, screw ups
- Jojo’s Still Bizarre Adventure🎡 (@LLCoolJoeyJ) reported fromSouthfield, Michigan
Xfinity always has an outage smh.
- Mike McClure (@mikekmcclure) reported fromClawson, Michigan
I can not express how much I hate @Xfinity automated service. Must be the most unhelpful AI on the planet. Can I have a human please!
- iammarcjones (@iammarcjones) reported fromCity of Saint Clair Shores, Michigan
@Verizon @VZWSupport thank god that my personal phone is xfinity mobile, because the support of lack thereof from @VZWSupport is top notch at this point
- JOE JOE no last needed (@joejoetill) reported fromClinton Township, Michigan
@comcast sucks
- Tonya (@Tonya057750625) reported fromFraser, Michigan
@pulte Omg!! Bless u, I just got all caught up on rent, get home yesterday note rent changed recertification please pay $-75 , went up for the next year, DTE- $310, Consumers- gas-$400, xfinity- been using antenna still charging me $720- my car insurance lapsed -3 have broke down cars
- Steve Schneider (@SM1_Schneider) reported fromRoseville, Michigan
@comcast why are your commercials so horrible?
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Nikki “DEMOCRAT VOTING ONLY” Windsor ♎️ (@NikkiWinds) reported
I thought @DIRECTV was bad but no word of a lie, @comcast @Xfinity is the ******* WORST!
- Juwaun (@_ju_89) reported
@DaRealJaneBrady Yea I’ve had Xfinity for a few years never had an issue with service. I just recently had to switch to AT&T cause where I live I can only get them. Lol I try not to complain but I’m pissed about it
- misha kova (@smurfy025) reported
@XfinitySupport so frustrating when you're in the middle of work calls and Xfinity drops for no reason but you can't speak to a human and can only get a vague outage confirmationon. Going on 5 hours....
- Michael Whitaker (@MJWhitaker81) reported
@Xfinity Any updates on the massive internet outage in Arlington,VA? It has been out for hours and there haven’t been any announcements. #PR
- Dark Lord of the Rednecks aka Eternal_Dlotr (@DarkRednecks) reported
Xfinity is down. Press f
- missy (@messycarroll) reported
I can’t get to my Xfinity login. I’d like to think I’m watching the White Sox game so you don’t have to.
- Jake Taylor (@JakeTaylor69420) reported
@XfinitySupport @Xfinity can you please provide an update on the outage in the DMV?
- ShivIamLexCash (@iamlexieColton) reported
@Xfinity WORST COMPANY ever!!! Get your robots off the ******* line and hire staff that can help people with your equipment that isn’t reliable!
- koji (@R17Ko) reported
Comcast is down Arlington VA
- Ultra MAGA GOD & COUNTRY NATURE LOVER (@shoulderdevil09) reported
@Xfinity Streaming not working in 95123Is it thr #NFLDraft ??
